Goal: Give every person, project, and meeting the same north-star metrics so we ship the right work, faster. Adapted for the article:
Company Objective (one sentence):
e.g. “Grow product revenue 30% while holding net-dollar retention above 120%.”
Three Key Results (measurable):
| Tile | Owner | Green / Red Line |
|---|---|---|
| Revenue | Finance | ≥ plan / < plan |
| Op Margin | Finance | ≥ __% / < __% |
| Net Revenue Retention (NRR) | Customer Success | ≥ __% / < __% |
| Active Bugs | Engineering | ≤ __ / > __ |
| Tickets Closed | Support | ≥ __ / < __ |
| …add 4 more that matter most |
• Tiles update automatically every Monday 08:00
• No slide decks, no manual edits—data is single source of truth