AI is overhyped and underutilized. People talk as if itโs a magic button. - Press here to generate leads - Have AI write all your content Weโve seen this done and seen it fail. Weโve seen we need: - The right foundation in place - A Human in the Loop to make it work - Careful review, coaching, and validation But with that, a lot is possible. ๐ช๐ต๐ฎ๐ ๐ฎ๐ฟ๐ฒ ๐๐ต๐ฒ ๐ฏ๐ฒ๐๐ ๐๐๐ฒ ๐ฐ๐ฎ๐๐ฒ๐ ๐ผ๐ณ ๐๐ ๐ถ๐ป ๐๐ฎ๐ ๐ฆ๐ฎ๐ฎ๐ฆ ๐๐ง๐ ? Here are some I see today: ๐ฃ๐ถ๐ฝ๐ฒ๐น๐ถ๐ป๐ฒ ๐๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป - Help draft content - Research accounts and contacts - Write highly personalized outbound emails - Score/prioritize leads based on intent + fit - Aggregate data to identify whole accounts to prioritize ๐ฃ๐ถ๐ฝ๐ฒ๐น๐ถ๐ป๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ & ๐๐น๐ผ๐๐ถ๐ป๐ด - Summarize call transcripts & flag risks - Suggest next steps based on historic patterns - Auto-update certain opportunity fields in the CRM - Draft follow-ups, recap emails, help prep for sales calls ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ถ๐ผ๐ป & ๐๐ ๐ฝ๐ฎ๐ป๐๐ถ๐ผ๐ป - Analyze product usage - Review customer interactions - Identify healthy and at-risk accounts - Draft proactive CS outreach messages - Help prepare QBRs, Account reviews, etc - Surface expansion opportunities to CSMs/AMs Thereโs no easy button though. All of these require the right foundation and a LOT of hard work to make them a success. What are you seeing working in your company? What foundation did you need in place to make it work? ๐ค Iโll go a lot deeper on this in tomorrowโs ๐ฐ ๐๐๐ซ๐๐ฅ๐จ ๐๐๐๐ ๐ก๐ฎ ๐ฐ Subscribe to get it here: https://bit.ly/49RCm0h โ๏ธ
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