Help your CX team respond faster, stay on-message, and reduce repetitive work with AI.
This package includes a custom assistant built around your support workflows plus hands-on training to ensure your team can confidently and safely use it in their day-to-day work.
What’s Included
✅ 1. Custom Support Trainer Assistant — $3,000
We’ll build an internal-facing assistant trained on your:
- Knowledge base and help docs
- Internal escalation paths and SOPs
- Macros, response templates, tone of voice
- Key policies, tools, and troubleshooting workflows
Your team can ask:
- “Draft a response to this ticket based on our refund policy”
- “Where do I escalate API access issues?”
- “How do I explain our billing tiers to a confused user?”
- “Summarize our Slack outage policy in 2 sentences”
Assistant lives in Slack, email, or browser-based GPT sidebar.
✅ 2. Hands-On AI Training for Support Teams — $3,000
A 90-minute live training session for your team to:
- Learn how to use the Support Trainer effectively