A1. Chat Widget – Lead Capture via Website Chat

🧩 Use Case

Your website gets daily traffic, but most visitors just browse and leave.

Without an active engagement mechanism, over 90% of potential customers won’t leave any contact information.

This module uses a Chat Widget to welcome visitors, guide inquiries, and collect lead information — turning anonymous traffic into actionable leads.

✅ Key Feature Modules

Feature	Description
Chat Widget	Embedded on the bottom-right of your website; includes welcome message, quick response buttons, and contact collection
Form Integration	Collect name, phone, email, etc. through embedded forms in the chat
Workflow Trigger	Auto-send confirmation + push to CRM follow-up flow
Tagging System	Apply tags like: from-widget, interest level, lead category
CRM Logging	Automatically save to CRM and assign to sales for follow-up

🔁 Automation Flow Diagram

[Visitor lands on website → Chat Widget welcome message triggered]
    ↓
[Visitor clicks message or button → Mini form pops up]
    ↓
[Form submitted → Auto send email/SMS confirmation]
    ↓
[Apply tag + push to CRM 'New Lead' stage]
    ↓
[Assign to sales → Enter conversion funnel]

💡 Customer Benefits

👋 Turn your site into an active lead-gen engine
📈 Boost anonymous visitor conversion by 3–7x
⚡ Instant response builds trust and credibility
📬 Auto-capture contact info → reduce manual tracking → no lost leads

🛠 Setup Guide

Enable Chat Widget (copy/paste embed code into site footer)