Disclaimer: This post assumes that if you’re reading you must be a recruiter who is inquiring into working on recruiting into our team at Whereby. If you’re a job seeker, or keen to apply for roles with our team, this won’t be particularly helpful for you, and we’d suggest you over to our Careers Page or Linkedin.

Here in the Whereby team we get a lot of recruitment related inbound emails; CVs, applications, and agencies offering coffee, tea, lunch, beer, etc.

<aside> 💡 We want to let you know exactly how it is you go about working with us (now, next month, or a year from now).

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Do we work with Recruitment Agencies at Whereby?

Well, the short answer is: Yes.

The entire team at Whereby know that we cannot do this alone, recruiting best-in-class talent from around the world is a huge undertaking, and we oftentimes need specialist, external support. We are very happy to partner with trusted recruitment agencies to reach distant (geographically, culturally, functionally) candidates, and when we do work with trusted partners we consider their work a core part of our team’s success!

That said, it’s a big market of candidates, agencies, and positions, and in order to make sure we’re working with the right agencies, and that our candidates get the treatment they deserve, we do have a few rules of engagement.

We ask that you read this post before sending through any candidate CVs. And, please know that we may redirect you to this posting a few times if we keep getting reach-outs and cold-emails. It’s not because we don’t trust that you have read it, it’s just that we get a lot of agencies who are keen to partner with us, and the following information is really important to make sure we work well together. We apologise — in advance — if we double up.

<aside> ⚠️ If you are an outsourcing service for software engineering and you are reading this: it's worth saying that we do not (and will very likely never) work with outsourcing/offshore engineering teams.

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Phone calls, meetings & cold-calling

We love hearing about exciting candidates who may be perfect for a role we have advertised, but please note that we receive a huge volume of inbound applications and it can take time to get back to everyone. That said, if you see an opening and would love to send someone through that you have already on your books, please consider the below before getting in touch:

• We do not take unsolicited calls from recruitment agencies. (Please drop us an email first!)
• Our hiring managers will not take or consider unsolicited calls from recruitment agencies. (Nor can our Customer teams.)
• We will likely not arrange a coffee, lunch, or dinner to establish a connection. If a need arises, we may invite you to a Whereby call to discuss our process and way of working.
• Our PSL is not determined by dinners. We do not trade bar-tabs for briefings.
• Please avoid calling to ask for updates or further information. We aim to get back to all candidates (and agencies) within 3 to 5 working days, but if you haven’t heard from us please ‘bump’ us again on [email protected]
• If a member of the talent team wants to chat to you via a phone call, we’ll do everything we can to respect your time and pre-book, and our team will call you on a number you provide or provide you with a private Whereby room.

Briefing and Open Roles

If you see a role and would like to be briefed on it, but do not have terms signed with us or have not been briefed, please note that we only accept candidates via email as per below:

• All open roles are found here.
• Briefing a role to an agency will be agreed by, and confirmed with, the Talent team, and should not generally be for a role that is not visible in the above link, although we do make exceptions.