Terms & Conditions

Last modified: 03 January 2023

TERMS OF SERVICE

Section A – General Terms

1. Introduction

1.1 Please read these Terms of Service carefully. By using the Service (as defined below), you agree that you have read and understood the terms in these Terms of Service which are applicable to you. These Terms of Service and the Scratchbac Policies (as defined below) constitute a legally binding agreement (“Agreement”) between you and Scratchbac (as defined below). The Agreement applies to your use of the Service provided by Scratchbac. If you do not agree to the Terms of Service please do not use or continue using the Platform (as defined below) or the Service.

1.2 Scratchbac may amend the terms in the Agreement at any time. Such amendments shall be effective once they are posted on http://www.scratchbac.com or the Application. It is your responsibility to review the Terms of Service and Scratchbac Policies regularly. Your continued use of the Service after any such amendments, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.

1.3 SCRATCHBAC IS A TECHNOLOGY COMPANY WHICH PROVIDES A PLATFORM FOR CONSUMERS TO OBTAIN OR PROCURE GOODS AND SERVICES. DEPENDING ON THE GOODS OR SERVICES IN QUESTION, THE GOODS OR SERVICES MAY BE SUPPLIED BY SCRATCHBAC, A USER OR A PARTNER. WHERE THE GOODS/SERVICES ARE PROVIDED BY A USER, SCRATCHBAC’S ROLE IS MERELY TO LINK THE CONSUMER WITH SUCH USERS. WHERE THE GOODS/SERVICES ARE PROVIDED BY A PARTNER, SCRATCHBAC’S ROLE IS MERELY TO LINK THE CONSUMER WITH SUCH PARTNERS. SCRATCHBAC IS NOT RESPONSIBLE FOR THE ACTS AND/OR OMISSIONS OF ANY USERS OR PARTNERS. USERS & PARTNERS SHALL BEAR ALL LIABILITY IN RELATION TO SUCH GOODS/SERVICES. USERS & PARTNERS ARE NOT, AND SHALL NOT HOLD THEMSELVES OUT TO BE, AN AGENT, EMPLOYEE OR STAFF OF SCRATCHBAC AND THE SOLUTIONS PROVIDED BY USERS & PARTNERS SHALL NOT BE DEEMED TO BE PROVIDED BY SCRATCHBAC.

2. Definitions

In these Terms of Service, the following words shall have the meanings ascribed below:

2.1 “Application” means the relevant mobile application(s) made available for download by Scratchbac (or its licensors) to Consumers and Partners respectively;

2.2 “Consumer” or “User” means any end-user who accesses or uses the Platform to search for and obtain the Solutions;

2.3 “Consumer Charges” or “User Charges” means charges incurred by Consumers for the Solutions obtained through the use of the Service, including any applicable tolls, taxes and any other fees or charges that may be due for a particular use of the Service or Solutions;

2.4 “Scratchbac” / “we” means:

2.4.1 Scratchbac Pte Ltd in relation to Scratchbac;

2.5. “Scratchbac Policies” means the following:

2.5.1 the Privacy Notice;

2.5.2 all other forms, policies, notices, guidelines, frequently asked questions (FAQs), in-app or website product/service descriptions and information cards, or agreements provided to or entered into by you from time to time;

2.6 “Partner” means the independent third parties (who are not Scratchbac) who provide the relevant Solutions to Consumers through the Service, including any other relevant goods and services providers;

2.7 “Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information;