From Alpha

https://miro.com/app/board/o9J_l6KqEJQ=/?share_link_id=547257114535

Waitlist

Sending out invites

  1. Sort waitlisted users into batches / weeks
  2. Send out scheduled invites
  3. Status updates are marked in Airtable e.g. If they redeemed voucher code, if they tried generating any infographics etc.

Tracking

Following Up

Scenario Duration (of sending invite) Action
User has not signed up (a) After a week
(b) After 12 days (almost expiring)
(c) After 2 weeks (expired) (a) Prompt them to sign up
(b) Prompt them to sign up
(c) Ask them if they want to rejoin waitlist / get another invite code / ask why they didn’t try it out (ask for feedback via call/email)
User signed up but has not claimed credits (a) After a week
(b) After 12 days
(c) After 2 weeks (a) Prompt them to use invite code
(b) Prompt them to use invite code
(c) Ask why they didn’t use it / if they still want us to renew the complimentary credits (ask for feedback via call/email)
User signed up + claimed credits, but has not generated any infographics Send out newsletters? (See how others have used Thoth / watch demo video of Thoth / hear what our founder has to say / etc)
User signed up + claimed credits + generated infographics Ask them for user interview (and prompt/follow-up)

User interviews