We provide support as part of our services for all subscribers. Support is provided only for those services that we provide.
Deadlines: we usually reply within 48 hours, sometimes it may take up to 14 days.
How to get the service?
- Go to Bot and go through a simple registration.
- Then follow in Bot: 🏠 Main Menu → ⚙️ Settings → 🛠 Ask a Question
- Then follow Bot's prompts to get Service.
- Can I get support for free? - Yes, basic support is available to everyone.
- I don't know how to install the asset, can you help? - This is the basic information that every game developer who uses assets should know. Unfortunately, we do not have the opportunity to teach this to each of you, so we leave this moment for self-study. Start with these instructions: Unreal Engine, Unity