Welcome! Below you'll find everything you need to learn about our work with the emergency services in the Australia. Don't hesitate to reach out if you need more information or have any enquiries.

For faster navigation, simply click on the topic you’re interested in to be taken straight to the relevant section.


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  1. Introduction
  2. Emergency+ app and what3words
  3. How do emergency services use what3words?
    1. Rescue stories
    2. Testimonials / Quotes
  4. Quick links
  5. Keep in touch

How three words can save a life

Street addresses or the 'closest dispatchable address' do not always point to the right location or entrance, and many parts of the world do not have an address, like parks, forests and waterways.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of three random words: a what3words address. For example ///daytime.driver.banner identifies a precise location along the Henry Parkes Way in New South Wales. It's much easier to say a what3words address than to try and describe a location based on landmarks in an emergency.

The app is free to download for both iOS and Android devices, and works offline, making it ideal for use in areas with an unreliable data connection, such as hiking trails and campsites. what3words can also be used via the online map at what3words.com. The technology is available in 50 languages and can be used anywhere in the world.

Australia’s emergency services have developed a free life-saving app, Emergency+, which helps people call the right emergency number and confirm their location. what3words is now available in this app, and emergency services in Australia accept and use what3words addresses to find Triple Zero (000) callers faster.