<aside> 💡 The marketing campaign helps you to send the message to your customers when certain actions are made by them after visiting the website. You can send the message to customers with a discount coupon after they sign up or offer a new arrivals promotion for those who added new arrival products to their cart.

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✔️Contents

What is the campaign message?

How to send the campaign messages?

What is the campaign message?

It is a feature that automatically sends marketing messages by identifying specific actions (events) of target customers on the website where Channel.io is installed.

• Campaign Operation process

Please remember the 3 steps below to understand the operation process.

Customer information is checked at each step. At each stage, if the target audience is not met, the message is not sent.

Trigger

• Set the conditions (events) for the campaign to start. If the condition is satisfied, it moves on to the ‘Process’ stage.
• When a start event occurs, the system checks whether the target audience information is matched.

Process