By openly sharing our design, we hope to let you learn from our successes and failures and inspire you to open yours. You may find the documentation that we have at the moment to be quite raw, and that's intentional as we want you to be able to see how we work. This is our living artefacts.

Technical Design

Context map

C4 Model

Decision Records

Tactical Design

Work In Progress

Salesforce beyond CRM

Should we use Salesforce as a database?


Incident Postmortems