Workflow 1: Customer Insight → Shipped Feature

The problem: Product teams sit on weeks of customer call recordings. Insights are scattered across Gong, Google Docs, and Slack threads. Nothing is synthesized. Features get built on gut feel.

The stack:

The output: A feature that traces directly back to specific customer quotes.


Workflow 2: Board Meeting Prep

The problem: Board prep is a week-long scramble.

The stack: