- The 38EKS is pre-wired for Furrion’s surround camera system, which can double as an observation system when inside the unit. But the positioning of the side lights, in conjunction with the slideouts, block most of the view of those cameras, reducing them to the sole role of assuring you that your slideouts haven’t fallen off the RV yet.
- There’s no TV cabinet in the living area, so if you have a satellite box or anything else, it will be sitting directly on your TV counter and the wires will be exposed. Got an Apple TV too? Now you’ll need a power strip, which will also be exposed while you’re watching NASCAR. (It comes with a smart TV, which is great, but not everything is streamed reliably in RVs.)
- One of the outside storage compartments folds upwards. The way it opens, it rubs its own paint off when it’s open and closed. (It already had paint scuffed off from just 4 days of being on display at the RV show.)
- The bathroom pocket door is so far off the floor that our small dog can fit under it. (It’s at least a 4” gap.)
- Most of the A/C duct vents don’t rotate or close, preventing you from pointing air toward or away from you.
- All three hydraulic slides are designed to retract and extend simultaneously. I can see how this would be considered a “convenience”, but not being able to control them individually means you can’t keep an eye on each slide as they extend or retract to make sure nothing is in its way. Extending and retracting these slides is a two-person job since slideouts move in multiple rooms at the same time.
- The outdoor TV compartment is only supplied with a single outlet, requiring a power strip if you want to enjoy your Apple TV outside. (At the very least, they should have provided a double outlet.)
- The sliding washer/dryer door can’t be opened when there’s a chair at the desk.
- The installation of the washer/dryer unit was challenging because the top of the compartment isn’t removable. If it were, installing the unit would be as simple as lifting the lid and dropping it in. As it is now, the entire bed, bed platform and hydraulic lift have to be removed. The installation was a 3+ hour job.
- A soft-close lid on the extended porcelain toilet would have been a nice touch.
- Our shower hooks were placed too low, causing towels to hang over the toilet paper roll and the rear of the toilet. (This seems to have been fixed in newer examples.) But you still sort of wonder how this happened in the first place on a show model.
- As you would expect for a premium RV, it comes with a sewer hose container under the belly. Unfortunately, the length Cedar Creek used is a few inches too short to store two collapsed hoses from one of the major RV sewer hose brands.
- The wine fridge doesn't come with a way to latch it shut when moving the RV. We've opened up the slides to discover 5 bottles of wine on the floor before.
- Forest River has chosen to use several Insignia and Cuisinart appliances for this unit. (Insignia is a house brand by Best Buy.) While I applaud Forest River for trying to find new suppliers with innovative products at a cheaper price point, none of these products were ready for prime time. (We're actually going through the warranty process with Best Buy to replace both our refrigerator and living area TV.)
- Tanks are completely mislabeled. There's also a kitchen tank in the rear that isn't wired into the Vegatouch system. (Tanks are labeled GALLEY and BATH when they're actually WASHING MACHINE and BATH.)
Quality control issues
We also had some quality control issues with our unit, though overall the RV seems to be assembled much better than others we’ve owned. (Rep Tyler tells us the Amish do the woodwork on these trailers!)
- Our RV lock was installed too close to the frame, causing it to rub and preventing the door from closing. We also have major gaps in the door that insulation doesn't cover. (A whole new full body painted door had to be ordered to fix.)
- The under-bed storage buckled after first use and had to be completely rebuilt at the dealership because it appears to have been installed upside-down. After rebuiding, it broke again, but it appears to be an issue with the slideout rails running into the wood work.
- Our shower wasn’t properly sealed, causing a leak that extended down into the outside compartments