Closed the follow-up decision from the Litify Attorney Hub MRI digest update. Sam selected the recommended boundary: blank MRI_Status__c cleanup should be handled by the attorney team or case managers, not bulk-updated by an agent.
Agents should not automatically fill blank MRI statuses unless a reliable source record clearly proves the correct status. A blank value can mean MRI not discussed, not needed, recommended but not scheduled, scheduled but not completed, completed but not updated, or documented elsewhere while Litify is stale. Because those meanings affect case handling and medical-workup judgment, the team should review and update the record.
The safe agent role is read-only/context-surfacing: identify blank MRI status matters, group by attorney and case manager, show matter age and relevant evidence fields, and provide a clean worklist for the team. The live digest was already updated to make the blank-status inclusion transparent.
Sam approved option A and said to close. The live digest deployment was already completed, tested, rescheduled, and exported in the prior session record. This closeout records the cleanup boundary.
Do not bulk-fill MRI_Status__c blanks without source-record proof. If asked to help with cleanup, build a read-only worklist first and let attorney teams or case managers decide the correct status. The active weekly digest is AttorneyHubNoMriAgingService, scheduled as Attorney Hub Accident No MRI Aging - Weekly with cron 0 15 7 ? * MON *.