Session objective

Draft a message for Sam to send Nathaniel about Litify Request tab adoption gaps, excluding Team Sara.

What was accomplished

• Used the live-validated Request tab findings from the prior session.
• Excluded Team Sara from the message as requested.
• Framed the issue as an oversight and workflow reliability matter rather than blame.
• Covered Team Jon & Josh, Team Terry, Team Payton, and Team Nick.

Reason for ending

The requested message draft was completed.

Handoff information

The underlying evidence came from live read-only Salesforce/Litify checks on litify_pm__Request__c. Key points: Team Jon & Josh had the clearest lifetime no-request gap among major teams, Team Terry had the largest recent gap, and Team Payton plus Team Nick had the biggest blank Requested by and blank Request Type issues. No live system changes were made.