Dead Talks AI Support
Welcome to Dead Talks AI Support.
Dead Talks AI is designed as a private memorial and remembrance companion that helps users preserve memories, write
legacy messages, keep emotional reflections, and create comforting AI-based interactions inspired by the people they
miss. If you need help with the app, subscriptions, premium access, memorial content, voice-related features, or
technical issues, you can contact us directly.
What we can help with
We can assist with questions and issues related to:
- Account and app access
- Subscription purchases and billing questions
- Premium feature availability
- Restore Purchases issues
- AI conversation access or generation problems
- Voice note or memorial content issues
- Legacy letters, saved memories, or journal-related concerns
- App crashes, freezing, or performance problems
- Localization, text, or interface issues
- General feedback, safety concerns, and feature requests
Common support topics
- Premium access is not unlocked
If your purchase was completed but premium features are still locked:
- Make sure you are signed in with the same Apple ID used for the purchase
- Open the app and use Restore Purchases
- Close and reopen the app
- Confirm that your subscription is active in Apple subscriptions