TL;DR

• NTSB UPS Flight 2976 Investigative Hearing, Day 1 in DC, 8:00 am to 3:00 pm ET. Anchor event today.
• Case Status Implementation Zoom at 1:00 pm to 1:30 pm ET CONFLICTS with the NTSB hearing.
• 5 overnight potential clients, 3 medmal/nursing home, 1 premises, 1 auto. Voiles 506597 retainer already out.
• New internal intake from Alyssia: Loren/Caylyn Koebel + Hadley Degraff MVA, routed to Trent/Adam/Whitney.
• Google Ads 5/18: $702.88 spend, 6 conv, CPA $117.15. Lexington 2026 burned $210, 0 conv on competitor lawyer names.
• 5 negative keywords auto-added per standing auth (austin mehr, katie gilliam, gerry harris, james yoder, work related injury). Change IDs 83252, 83254, 83256, 83258, 83260.
• Litify open matters: 1,161 across 7 stages.

Today's calendar (24 hour window)

• 8:00 am-3:00 pm ET: NTSB UPS Flight 2976 Hearing, DC, high importance.
• 1:00 pm-1:30 pm ET: Case Status Implementation Zoom, conflicts with hearing.
• 5/20 continues: NTSB Day 2.

Priority email (Action required)

• Alyssia: New intake Koebel/Degraff MVA, fee agreements + auths + ER release + DLs + accident video on file.
• 5 potential client intakes from Alert Communications (506600 premises Dawn Shosner, 506597 auto April Voiles retainer-out, 506601 medmal/NH Dajuan Turner, 506604 follow-up Stephanie Overby).
• 4 Call Analysis emails: medmal (vision loss), medmal (lumbar/Thompson), bus auto (whiplash/PTSD), animal incident (86% score). None signed yet.
• 3 "Evidence" emails from tindleemily23@gmail.com with attachments. Needs paralegal routing.

Litify open matter counts

• Treatment: 407
• Negotiation: 256