Session Summary

This session continued the Litify RingCentral replacement work on the Tanner Hobbs Matter page and related production metadata.

Completed live production changes:

• Removed the old staff-facing SMS Magic SMS tab from Collapsible_Matter_Page while preserving SMS Magic records, package, and automation.
• Moved RingCentral immediately left of Case Status on the right-side Matter page tab set.
• Added a first-class Templates mode to the RingCentral panel.
• Enabled RingCentral Embeddable SMS templates through the iframe URL using enableSMSTemplate=1.
• Updated SMS and Templates mode behavior so the panel navigates RingCentral toward Messages before opening the selected phone thread, reducing the chance staff land on the RingCentral keypad view.
• Tightened the mode-button layout into a responsive grid so the phone target no longer crops off the right side of the panel.
• Filtered incomplete 7-digit phone fragments, such as 5027300, out of RingCentral call/SMS targets.
• Simplified call-summary cards for staff:
  • RingSense now renders as Call Summary.
  • Structured SMS renders as SMS.
  • Legacy SMS Magic archive rows render as Legacy SMS.
  • Titles strip [RingSense] and inbound/outbound direction, producing cleaner titles like Call with Leslee Ahrend.
  • The section heading now reads Communications.

Validation

All production deploys succeeded.

• LWC/template deploy: 0AfUV000001Wlfx0AC, 3 components deployed, 3 tests completed, 0 errors.
• Matter-page tab cleanup deploy: 0AfUV000001WlhZ0AS, 1 component deployed, 0 component errors.
• Staff-label polish deploy: 0AfUV000001Wlpd0AC, 3 components deployed, 3 tests completed, 0 errors.

Live metadata retrieve confirmed:

• Templates is present in litifyRingCentralPanel.
• enableSMSTemplate=1 is present in the RingCentral iframe URL.
• RingCentral appears before Case Status in Collapsible_Matter_Page.