Role: Product Manager — Multilingual LLM & Indic NLP Products
Tenure: 2023 – 2025
Domain: AI/ML · Indic Language Technology · Open-Source Research Products · Government & Enterprise AI
Stage: Research-to-Production (0→1 applied product on top of open research)
At AI4Bharat I operated at the intersection of frontier NLP research and real-world product deployment — translating model capability into measurable accuracy, usability, and adoption outcomes for India's 22 scheduled languages.
AI4Bharat is a centre at IIT Madras, India — backed by Microsoft and NVIDIA — with the mission to build open-source, state-of-the-art AI for all 22 official Indian languages. During my tenure the org was building:
The core challenge: research-quality models existed but lacked the product layer — evaluation infrastructure, dataset quality pipelines, accuracy benchmarks tied to real use cases, and user-facing deployment.
Problem: Multilingual LLM accuracy was at 55% on real-world Indic benchmarks. Research models were being evaluated on English-centric leaderboards that masked catastrophic failure on Indian language tasks. There was no structured PM function to translate research outputs into product-ready systems with defensible accuracy metrics.
Why it was hard: