Session Summary
- Confirmed the old stale-task automation lane is specifically a pre-2025 lane:
Task.CreatedDate < 2025-01-01
- Verified a separate
2025 canvass is now justified by live org state:
- open
2025 Tasks: 6,924
- overdue or undated open
2025 Tasks: 6,828
- open recurring
2025 Tasks: 0
- Confirmed the two recurring holdouts are true singleton legacy recurrence masters:
00TUV00000EuX1L2AV — Make Test Calls — owner JaNette Bell
00T8W00003KvNgKUAV — UIM counter dmd — owner Nick Wilson — matter MAT-22032429766
- Confirmed the remaining pre-2025 bi-weekly holdout is not the only task in that family:
00TUV00000Ldnl62AB — Bi-Weekly Status Call with Client — owner Josh Hollan — matter MAT-24102864417 — due 2026-04-27
- open
Bi-Weekly Status Call with Client Tasks overall: 3,957
- created in
2025: 1,274
- overdue as of
2026-04-26: 1,472
- future-dated:
2,485
- completed instances created in
2026: 492
- Similar-task check:
- exact open subject
Bi-Weekly Treatment Call: 0
- other open client-call family subject found:
Complete Intro Call with Client = 243
- Additional holdout detail:
UIM counter dmd was created by Nick Wilson, is still owned by Nick Wilson, and sits on a matter also owned by Nick Wilson, so it looks like a manual self-created recurrence rather than something assigned in by another teammate
- user business guidance on
Make Test Calls: the calls were done, JaNette already knows to do them, and the completion email may already be the real operational proof, which makes the Litify task itself look potentially redundant
- First sampled
2025 canvass findings:
- read-only sample size: first
5,000 overdue-or-undated open 2025 Tasks
- top owners in sample:
Jordan Hatfield: 970
Brittany Vires: 852
Chymez Bradshaw: 542
- top subjects in sample:
Bi-Weekly Status Call with Client: 865
Follow-up with adjuster after 30 days: 288
Confirm demand receipt with adjuster: 261
- implication:
- the
2025 backlog is not random residue
- the bi-weekly client-call family is already the biggest subject in the first overdue sample, so workflow review needs to sit alongside any stale-task canvass
- Action pass update (2026-04-29):
- deleted redundant singleton recurrence
00TUV00000EuX1L2AV — Make Test Calls
- rationale:
- user confirmed the calls were done
- the completion email appeared to be the real control
- the Task had no related matter and looked redundant
- fresh dry-run verification now shows only two pre-2025 open Tasks remain:
00T8W00003KvNgKUAV — UIM counter dmd
00TUV00000Ldnl62AB — Bi-Weekly Status Call with Client — due 2026-05-12
- saved artifact folders:
analytics/task-backlog-2025-canvass-2026-04-29/
analytics/stale-task-holdout-actions-2026-04-29/
- automation-source refinement:
- the stale-task cron is now confirmed to live in the Codex automation layer because
automation_update view rendered its card for d4714c09
- direct headless pause/update still failed because the legacy short ID did not validate as a mutable automation identifier in this session
Files Updated
C:\Users\SAguiar\Documents\Projects\_repo-staging\litify\Litify_AI_Integration_Project\docs\2026-04-24-stale-task-closeout-followup.md
C:\Users\SAguiar\Documents\Projects\_repo-staging\litify\Litify_AI_Integration_Project\PROGRESS_LOG.md
Handoff Sync
- Updated active handoff page:
Litify Forensic Audit, Task Redesign, and Rebuild -- Handoff Doc
Recommended Next Decisions
- Approve a sampled
2025 canvass before expanding any stale-task closeout beyond the original pre-2025 lane.
Make Test Calls was retired because the completion email appears to be the real proof of work.
- Review whether
UIM counter dmd still serves a real business purpose now that it appears to be a manual self-created recurrence on Nick's own matter.
- Review the
Bi-Weekly Status Call with Client workflow family as its own operational issue because the volume now points beyond stale cleanup.
Pending Approval Questions