Welcome to the Cityboy Support Page! We’re here to help you get the most out of your AI wingman. Below you will find answers to common questions and instructions on how to reach our team.
1. How do I use Cityboy? It’s simple! Take a screenshot of your chat or the profile you want to reply to. Open Cityboy, upload the screenshot (or manually add the chat), select your preferred mode (e.g. cityboy mode), and our AI will generate the perfect response for you to copy and paste.
2. The AI isn't generating a response. What should I do? First, ensure you have an active internet connection. If the connection is stable, try force-closing the app and reopening it. If the issue persists, ensure you are using the latest version of the app from the App Store or contact us.
3. How do I manage or cancel my premium subscription? All subscriptions are handled directly through Apple. To manage or cancel your subscription:
4. How do I request a refund? Because payments are processed entirely by Apple, we cannot issue refunds directly on our end. To request a refund, please visit Apple’s support page at reportaproblem.apple.com, log in with your Apple ID, and select the Cityboy app.
5. Is my data private? Yes. The screenshots you upload are processed securely to generate your responses. We do not store your personal conversations or share them with third parties. For more details, please review our Privacy Policy.
Still need help or have a feature request? We’d love to hear from you.
Email Support: Please reach out to us at alturaalabs@gmail.com. We aim to respond to all inquiries within 24-48 hours.
When emailing, please include: