Implemented Features

🔐 Authentication & Verification

To prevent misuse and fake reports:

• Users log in using secure authentication
• Identity is verified using Voter ID OCR
• Different roles have different permissions

This ensures genuine participation and reduces spam.

📸 Issue Reporting System

Citizens can:

• Upload images of the problem
• Automatically capture location
• Select appropriate categories
• Receive instant feedback if a similar issue already exists

This improves report quality and data accuracy.

🤖 AI Duplicate Detection (Explained Simply)

AI compares:

• The text description of issues
• The uploaded images