Congratulations on unlocking a more autonomous IT experience for your entire organization.

With IT Autopilot, you now have an AI assistant that works around the clock, handling support for you, solving problems instantly, and keeping your team productive without any manual intervention.

This guide will walk you through the essential steps you need to activate IT Autopilot and try it out at your own pace.

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How it works

Each level in this guide includes an overview checklist, short step-by-step instructions, and a use case to experience the functionality. With each level, you’ll unlock more of IT Autopilot’s power – and more value for your organization.
We’ll set up a safe testing environment so you can test every feature with complete confidence, without any risk to your live systems.
You'll navigate between Atera (for step-by-step instructions) and the Service Portal (for seeing it in action), with indications in the steps title letting you know exactly which platform to go to, keeping you oriented and focused. </aside>

What you’ll learn here gives you a strong foundation on some of IT Autopilot’s most impactful capabilities. And while that’s plenty on its own, there’s so much more IT Autopilot can do and even more power to explore. See:

Atera's IT Autopilot | AI Center | IT Autopilot (end users)

Prerequisite: Launch your safe testing zone

Level 1: Power up IT Autopilot

Level 2: Fuel IT Autopilot with knowledge

Level 3: Greenlight apps for auto-installs