<aside> 👋 Welcome to Enverson help center! We're here to answer your questions.

Can't find what you're looking for? Send our support team a note at support@enverson.com

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Get Started


How do I create an account?

How do I start a lesson?

What is the CEFR level, and how is it calculated?

Use the App


How does the AI give feedback on my speaking?

How do I improve my fluency score?

How are lessons personalized to my level?

Can I choose topics to study?

How can I reset or repeat a lesson?

Feedback and Contact


How can I suggest a feature?

How do I report a bug?

How do I contact support?

Privacy and Data


Is my personal data safe?

What is the Multidimentional Personalization Engine?

Can I delete my account and data?

What does Enverson do with my speech recordings?

Technical Issues


The app won’t load — what should I do?

I didn’t receive my verification email.

My audio isn’t working during lessons.

App is slow or freezing — how to fix it?

Account and Subscription


How do I upgrade to Premium?

Contact Trouble

How do I cancel my subscription?

I’ve subscribed, but I don’t see the Premium features.

How can I change my email/password?

FAQs


<aside> <img src="/icons/light-bulb_blue.svg" alt="/icons/light-bulb_blue.svg" width="40px" /> Did we miss something? Not to worry! Just contact us: Enverson Support

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