Session Objective

Respond to Sam's preference that Sam Hub should visualize important risks and action signals, not raw activity totals like total treatment calls.

Completed

Removed the raw Open Treatment Matters headline tile.
Removed the raw Treatment Calls Last 60 Days headline tile and source section.
Replaced raw Active Medical Requests with Records Requests 21+ Days.
Added Calls Missing QA Score as a headline exception tile.
Removed the raw Treatment Load by Case Manager bar section.
Updated executive lane copy so COO and CMO focus on aged records requests, missing providers, missing summaries or next steps, and missing call length.
Kept Open Treatment Damages because it is a value-readiness and money-pressure signal, not pure activity volume.

Live org access confirmed through LITIFY_ORG.
Request field inventory confirmed aging should be based on requested or created date and received date.
Check-only deploy 0AfUV000001Z1jp0AC succeeded with SamHubTreatmentQaControllerTest.
Live deploy 0AfUV000001Z1lR0AS succeeded with SamHubTreatmentQaControllerTest.
Live Apex readback confirmed 11 headline tiles, 11 source sections, and 2 bar sections.