Summary of work done

Sam selected option A from the prior QA block: add a durable RingCentral/Litify runbook note. I updated /Users/samaguiar/Documents/Projects/Skills/litify-integration-ops/SKILL.md to version 1.0.1, dated 2026-05-17.

The new practical rule tells future agents that if Sam reports a floating RingCentral widget, sidebar, or setup button across browser pages, they should check the local browser extension first. The known Chrome extension is RingCentral App Connect with id kkhkjhafgdlihndcbnebljipgkandkhh. The note explicitly says not to delete Salesforce data, RingCentral records, SMS Magic history, or automation for that symptom unless evidence proves a different issue.

I also updated /Users/samaguiar/Documents/Projects/Skills/SKILL-INDEX.md so the registry shows litify-integration-ops as version 1.0.1, last reviewed 2026-05-17.

QA performed

• Verified the new rule appears in Skills/litify-integration-ops/SKILL.md.
• Verified Skills/SKILL-INDEX.md shows version 1.0.1 and today as the review date.
• Reviewed the git diff for only the intended skill and index metadata changes.
• Mirrored the completed approval into /Users/samaguiar/Documents/Codex/_qa-queue/2026-05-17.md.

Reason for session ending

The approved durable documentation update is complete and verified.

Suggested next steps and handoff

No further action is needed for this exact approval. If the RingCentral widget reappears later, future agents should begin with Chrome profile or extension state before investigating Litify, Salesforce, RingCentral records, SMS Magic, or automations. The browser widget fix remains reversible by toggling the Chrome extension back on.

State

Importance: Medium. Status: Complete. Pending: only the normal self-audit choice about whether to mirror the note into a broader handoff document later.

QA Recommendations Pending Approval

P12: Follow-up handling after runbook note

• A. No further action; the durable skill note and index metadata are updated, and the browser extension fix remains reversible. (Recommended)
• B. Later mirror the same note into a broader Litify/RingCentral handoff document if one is already being edited.
• C. Reopen Chrome and test multiple pages again if the widget reappears.