2.1 Understanding Jurisdictions

Purpose: Hierarchical geographic boundaries for case assignment and reporting

Key concept: System supports up to 5 jurisdiction levels. Only configured jurisdiction types display in forms.

Common hierarchies

Example: Case assigned to NSW → Hunter New England LHD → Newcastle LGA → Suburb of Mayfield


2.2 Setting Up Jurisdiction Types

Purpose: Define what each of the 5 jurisdiction fields represents

Path: Settings → Jurisdiction Types

Fields