Overview

This document defines core personas, motivations, KPIs, and end-to-end user flows for the 1Solar Deployment Platform across global (US/EU) and India (Telangana) markets. It serves as a design handoff and investor briefing to align UX, engineering, and business.


Purpose

Streamline solar project deployment, permitting, ROI justification, and data accessibility for installers, energy managers, homeowners, and researchers through localized and compliant workflows.

Scope & Standards


Personas

Persona Segment Demographics Goals Pain Points Tech Comfort Emotional Driver Discovery
<strong>P1: Alex / Arjun – Installer / EPC Lead</strong> (Primary) B2B 35–50, runs 5–50 MW/yr; Global: US/EU; India: Hyderabad (Four Solar affiliate) Win 2× more bids; cut permitting from 6 weeks → 3 days; secure TSREDCO tenders faster Manual CAD/PDF cycles; fragmented supply; monsoon yield errors High (CAD, GIS, CRM, TS‑iPASS) Pride in quality builds; urgency from policy timelines LinkedIn; “solar EPC software” search
<strong>P2: Maya / Priya – Energy Manager (Commercial)</strong> B2B 40–55, enterprise sustainability or facility lead Justify solar CAPEX with ROI deck; hit net‑zero KPIs Time‑intensive spreadsheets; no live yield; tariff uncertainty Medium–High (Excel, Tableau, SAP) Trust in data; aspirational ESG legacy Webinars; “solar ROI calculator” search
<strong>P3: Jordan / Ravi – Eco‑Conscious Homeowner</strong> B2C 30–45; ₹15–20L HHI (India) / $150k+ (Global) Go solar easily; maximize incentives (PM Surya Ghar ₹78k) Quote confusion; subsidy process; fear of low yield Medium (mobile apps, web tools) Excitement for green tech; relief from complexity Google, Instagram; “solar savings calculator”
<strong>P4: Sam / Dr. Lakshmi – Researcher / Developer</strong> B2B / Academic 25–35; tech‑savvy analyst or consultant Access open solar data; validate yield models via API Limited granular datasets; restricted simulation tools Very High (Python, GIS, APIs) Intellectual curiosity; open innovation Academic forums; “solar simulation API”

Persona KPIs & Targets