This guide shows the end‑to‑end guest journey and your responsibilities at each stage. Open the dropdowns for timing targets, required actions, and tips to deliver consistent, high‑quality service.

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Items marked with an asterisk (*) are Support‑led. Servers may assist based on business needs.

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• Guest Arrives*
• Guest Seated*
• Guest Greeted by Server
• Beverage Order
• Appetizer Order
• Entrée Order
• Appetizer Delivery
• Entrée Delivery
• Pre‑Bussing
• Dessert Order
• Process Payment
• Present Check
• Turn Table*
• Large Group Checks
• Ringing Discounts

Open these for quick reference to service flow and FOH SOPs:

Order of Service