📘 Book | 2011 | Behavioural scientist & UX consultant


🧠 Key Concepts

“Designing without understanding how people think is like playing darts in the dark.”


🛠️ Examples of Design Psychology Insights

Topic What You Learn How It Impacts UX
Vision People focus on faces, movement, and contrast Use visuals wisely to direct attention
Memory People remember ~4 items at a time Keep navigation and tasks simple
Reading People read in chunks, not word-by-word Break content into bite-sized blocks
Attention Attention is limited and easily hijacked Prioritize one primary action per screen
Motivation Rewards must feel immediate and meaningful Use progress bars, feedback, and incentives intentionally

💬 “People will make mistakes. Good design minimises the impact of those mistakes.”


🪙 My 5 cents

This book is like a cheat code for both UX researchers and designers.

It helped me explain why users do weird things without sounding like I’m guessing. It reminds me of the book “The Psychology of Money” - as it explains how many decisions are very logical when we take into account the persons POV and background.

I love how the book blends solid psychology with super clear takeaways — stuff like why centred text is harder to read, or why people don’t scroll as predictably as we think.

This is a great book to keep on your desk and flip through it when your stuck or asked a questions. It’s not deep theory — it’s sharp, actionable wisdom you can use to check your own assumptions and advocate for better UX.

Also, it’s great to quote from when talking to stakeholders who love “science-backed” decisions 😉