Objective: Measure progress, efficiency, and success across all departments.
| Department | Key KPIs | Measurement Tools |
|---|---|---|
| Web Design & Development | Project completion on time, website performance scores, bug-free releases | Notion, Google Lighthouse, GTMetrix |
| Marketing | Leads generated, engagement rate, conversion rate | HubSpot, Google Analytics, SEMRush |
| Sales | Deals closed, average deal size, sales cycle duration | HubSpot CRM, Notion Sales Dashboard |
| Content Management | Published content per schedule, SEO rankings, engagement metrics | Notion, SEMRush, Google Analytics |
| Client Support | Response time, resolution time, client satisfaction score | Notion Ticket System, Email, Surveys |