I went to the Philippine Airlines New York Office to inquire about rebooking tickets and baggage allowance. The staff was outstanding! They provided me with a printed copy of the revised ticket and patiently addressed all of my inquiries. I didn't have to wait for long, and the place was tidy and well-organized. Their helpful attitude was greatly appreciated. If you're in New York and traveling with Philippine Airlines, our office is an excellent spot to obtain assistance.